One fucked up bank - HSBC UK

I don't usually swear, but I just can't help it today. The debit card I've been waiting for for a month got swallowed by the ATM machine the first time I've ever used it today! Well, to start with, I've been waiting for my debit card ever since I arrived in the UK. When I went to branch in London where my account was opened up, they told me that my debit card was destroyed because it'd been there for more than a month. Fine, I waited for 10 working days for the card to be delivered to the Oxford branch (it was 5 working days to London branch then 5 working days to Oxford). Yes, so 2 weeks ago I finally got it, but I didn't have a PIN number. It comes in an envelop and has to be sent separately from the central branch. The bank person told me to come in in 5 working days to get it. Fine, I went the end of the following week, but then realised that the letter was never ordered by the bank person who received me previously! Alright, waiting for another week! I finally got my PIN number in my pigeon whole yesterday evening. I gave it a try this afternoon on an HSBC ATM machine. I entered the PIN and things were fine. I could even go into the menu of topping my mobile airtime up. But just after I reconfirmed my mobile number and pressed enter, an error message came up all of a sudden for fewer than 2 seconds saying something wrong with my card, then it went back to the 'welcome' menu without ejecting the card! I just couldn't believe that it happened after all the wait that I've been through with the issue initially! I quickly went to the bank (luckily it's open till 7 pm on Thursday although there is no counter to withdraw money from) and reported it. The guy looked up on my bank account profile, and told me that somehow the inhibition that was put on my account before I arrived in the UK, although appeared to have gone through a removal process, was still in place! They couldn't take the card out of the machine (they just didn't bother), so I just have to wait for another card to be issued to me. "Well, the system is frustrating, but that's all I can do," said the bank person. I'm just furious! I went all the way to London to make sure that my account was FULLY activated and I was ensured of that by the banker, and I still managed to have SO MANY troubles! If the inhibition on my account has always been present, I'm sure that people who issue out the card and PIN number, or people who received me before would've noticed if they bothered checking through things properly. There were so many chances of noticing it, but the bank didn't or just didn't bother to let me know. I honestly want to sue the bank. I paid 80 pound in NZ to have it opened up here early, but I turned out to get my debit card later than people who paid nothing although had to wait for 2 weeks to have the account opened. It's just one fucked up bank. Well, pretty much all UK systems are fucked up.